Terms and Conditions

Effective Date: 12 August 2026
Brand: Elf Bar Nigeria
Operated by: Afrovape Group

Welcome to Elf Bar Nigeria, operated by Afrovape Group. These Terms and Conditions govern your access to and use of our website, products, services, and online ordering facilities.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About These Terms

These Terms and Conditions establish the rules governing the use of the Elf Bar Nigeria website and the purchase of products through our authorised online channels.

We reserve the right to update these terms from time to time. Any changes will become effective when the updated version is published on the applicable website or platform.

Your continued use of our services after changes are published constitutes acceptance of the revised terms.

2. Age Restriction

Elf Bar Nigeria products are intended strictly for adults of the legally permitted age.

You must meet the applicable legal age requirement to purchase, receive, or use age-restricted products sold through our website.

By placing an order, you confirm that:

• You are legally permitted to purchase the relevant products.
• The information you provide for age verification is accurate and complete.
• You will not purchase products on behalf of an underage person.
• You will not provide, resell, or otherwise distribute age-restricted products to individuals who are not legally permitted to receive them.

We reserve the right to request appropriate age verification and to refuse or cancel an order where we reasonably believe the applicable age requirements have not been satisfied.

3. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the website for fraudulent, unlawful, or unauthorised purposes.
• Attempt to gain unauthorised access to our systems.
• Interfere with the operation or security of the website.
• Introduce malicious software, viruses, or other harmful code.
• Use automated systems to scrape, copy, or collect website content without permission.
• Misrepresent your identity or provide false information.
• Use another person’s account or payment information without authorisation.
• Attempt to circumvent age-verification or security measures.

We may restrict or terminate access to the website where we reasonably believe these terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date.

However:

• Product images may vary slightly from the actual product.
• Packaging, colours, specifications, or product presentation may change from time to time.
• Availability may change without notice.
• We do not guarantee that every product description or website detail will always be completely free from typographical or technical errors.

If a significant error affects an order, we may contact you to confirm whether you wish to proceed, amend, or cancel the affected order.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities purchased.
• Decline or cancel orders.
• Discontinue products.
• Correct inventory errors.
• Restrict sales to particular locations where required by law or operational requirements.

If a product becomes unavailable after you place an order, we will make reasonable efforts to notify you and, where appropriate, provide a refund for any amount already paid for the unavailable product.

6. Prices

Prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing errors.

Where a significant pricing error has occurred, we reserve the right to contact you before fulfilling the order.

Any applicable delivery fees, taxes, charges, or other costs will be displayed or communicated where applicable before order completion.

7. Orders

When you place an order, you are making a request to purchase the selected products under these Terms and Conditions.

An order acknowledgement or confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

• Product unavailability.
• Pricing or listing errors.
• Suspected fraudulent activity.
• Failure to satisfy age-verification requirements.
• Incorrect or incomplete customer information.
• Delivery restrictions.
• Suspected misuse of our website or services.
• Legal or regulatory requirements.

If we cancel an order after payment has been received, any applicable refund will be processed in accordance with our Refund and Returns Policy.

8. Customer Information

You are responsible for ensuring that all information supplied when placing an order is accurate, complete, and current.

This includes your:

• Name.
• Telephone number.
• Email address.
• Delivery address.
• Payment information.
• Age-verification information where applicable.

We are not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information supplied by you.

9. Payment

Payment must be completed using an accepted payment method available through our website or authorised payment channels.

By submitting payment information, you confirm that you are authorised to use the relevant payment method.

Payments may be processed by third-party payment providers. Their own terms and privacy policies may apply to payment processing.

We reserve the right to delay or cancel an order where payment cannot be successfully verified or completed.

10. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period communicated at the time of purchase.

Delivery times may vary due to factors including:

• Location.
• Product availability.
• Courier operations.
• Weather or transportation disruptions.
• Public holidays.
• Incorrect delivery information.
• Circumstances beyond our reasonable control.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

Once an order has been handed over to the designated delivery provider, delivery may also be subject to the provider’s applicable terms and operational conditions.

11. Inspection Upon Delivery

Customers should inspect their orders as soon as reasonably possible after delivery.

If an item is damaged, defective, missing, or different from what was ordered, please contact us promptly.

Claims relating to damaged or incorrect deliveries may require photographs, videos, order details, or other reasonable evidence to allow us to investigate the issue.

Further information is available in our Refund and Returns Policy.

12. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Refund and Returns Policy.

Due to the nature of our products, opened, used, activated, or partially consumed products may generally not be eligible for return except where applicable law requires otherwise or a verified manufacturing defect is involved.

Nothing in these Terms and Conditions limits any consumer rights that cannot legally be excluded.

13. Intellectual Property

Unless otherwise stated, the content displayed on the Elf Bar Nigeria website, including:

• Logos.
• Brand names.
• Product images.
• Photographs.
• Graphics.
• Text.
• Designs.
• Website layout.
• Videos.
• Icons.
• Other materials.

is owned by, licensed to, or otherwise lawfully used by Afrovape Group and/or the relevant rights holders.

You may not reproduce, modify, distribute, republish, sell, create derivative works from, or commercially exploit website content without prior written permission, except where permitted by applicable law.

14. User-Submitted Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to us, you agree that the content:

• Is truthful and not misleading.
• Does not violate another person’s rights.
• Does not contain unlawful, defamatory, abusive, or harmful material.
• Does not contain malicious software or harmful code.
• Does not infringe intellectual-property or privacy rights.

Where you voluntarily submit content for publication, you grant us permission to use, reproduce, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove or decline user-submitted content at our discretion where appropriate.

15. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery providers, social-media platforms, or other external services.

These third parties operate independently of Afrovape Group and may have their own terms and privacy policies.

We are not responsible for the availability, content, security, or practices of third-party services that are outside our control.

16. Prohibited Resale and Misuse

Unless expressly authorised by Afrovape Group, you may not represent yourself as an official Elf Bar Nigeria distributor, agent, representative, or partner.

You must not use our branding, trademarks, product imagery, or other intellectual property in a manner that falsely suggests an affiliation or endorsement.

Where products are resold lawfully, the reseller remains responsible for complying with all applicable laws, regulations, age restrictions, advertising requirements, and other obligations.

17. Disclaimer

To the fullest extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be free from technical errors.
• All information will always be completely accurate or current.
• The website will be free from viruses or other harmful components.

We will, however, take reasonable steps to maintain the availability, security, and accuracy of our services.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Afrovape Group will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services where such liability may lawfully be excluded.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability arising from applicable consumer-protection rights.

19. Events Beyond Our Control

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, transportation disruptions, government actions, internet or telecommunications failures, strikes, civil disturbances, supply-chain disruptions, or other events that could not reasonably have been prevented or anticipated.

20. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed the applicable Privacy Policy.

21. Suspension or Termination

We may suspend, restrict, or terminate your access to our website or services where reasonably necessary, including where we believe you have:

• Breached these Terms and Conditions.
• Engaged in fraudulent or unlawful activity.
• Attempted to circumvent age-verification requirements.
• Misused our website or services.
• Provided materially false information.
• Engaged in conduct that may harm our business, customers, systems, or reputation.

Termination will not affect rights or obligations that arose before termination.

22. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any dispute arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the appropriate courts or dispute-resolution mechanisms in Nigeria, subject to any mandatory consumer rights or legal requirements that may apply.

23. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue in full force and effect.

24. No Waiver

If we do not immediately enforce a provision of these Terms and Conditions, this does not mean that we have waived our right to enforce that provision in the future.

25. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund and Returns Policy, and any other applicable policies or notices published on our website, constitute the applicable terms governing your use of our services and purchases from Elf Bar Nigeria.

26. Changes to These Terms

Afrovape Group reserves the right to update these Terms and Conditions when necessary to reflect changes to our products, services, business practices, technology, or applicable legal requirements.

The updated version will be published on the applicable Elf Bar Nigeria website or platform with a revised effective date.

Your continued use of our website after an updated version becomes effective constitutes acceptance of the revised Terms and Conditions, to the extent permitted by applicable law.

27. Contact Us

If you have questions about these Terms and Conditions, an order, a product, or any of our services, please contact the Elf Bar Nigeria customer service team through the official contact details provided on our website.

Elf Bar Nigeria
Operated by Afrovape Group

Important Notice

These Terms and Conditions are intended to establish the general terms governing the use of Elf Bar Nigeria’s website and services. They should be read together with our Privacy Policy and Refund and Returns Policy.

Nothing in these Terms and Conditions is intended to remove, restrict, or waive any consumer, privacy, or other legal rights that cannot lawfully be excluded under applicable Nigerian law.